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Seller reviews

:::info Open it in ZonaCNC 👉 Go to your Seller Dashboard on ZonaCNC → :::

Reviews are the feedback buyers leave about their experience with a seller. They help other users understand how a seller operates before reaching out, and they allow good sellers to build a reputation within ZonaCNC. If you are about to contact someone for the first time, reading their reviews is a quick way to know what to expect.

What they are useful for​

  • Building trust: seeing real experiences from other buyers helps you decide who to work with.
  • Understanding how they operate: reviews reflect how the seller communicates, whether their listings were accurate, and how they handled questions or issues.
  • Comparing options: when you are undecided between several sellers, their reviews can tip the scales.

Alongside reviews, the seller profile also shows their response speed — a useful indicator of how quickly they typically reply to buyer messages.

Where to find reviews​

Steps​

  1. Open the seller's public profile you want to check.
  2. Locate the reviews section within their profile.
  3. Read the feedback from other buyers and also note their response speed indicator.
  4. With that information, decide whether you want to contact the seller.

Review moderation​

Reviews go through a moderation process before they are published. The goal is to keep feedback useful and respectful, and to filter out inappropriate or low-quality content. This means a review may take a little time to appear, or may not be published at all if it does not meet the community guidelines.

:::tip Tip Do not stop at the overall rating or a single comment. Read several reviews to get a well-rounded picture, and combine what you read with the information on the seller's profile and your own questions. :::

:::warning Note Reviews reflect each buyer's experience at a specific point in time. Use them as one reference among many, not as an absolute guarantee, and always verify the important details directly with the seller. :::

Common mistakes​

  • Dismissing a seller based on a single negative review without looking at the rest of their history.
  • Overlooking response speed: a seller who replies quickly tends to make the transaction much smoother.